Frequently Asked Questions

A few good ones and a couple more

Websites

Yes to both! Ever Marketing designs and develops WordPress websites customized to meet your business and project needs.

Our designs are user-friendly, accessible, tastefuly minimal and modern. Most importantly, they are highly-customized to best align with your brand guidelines and experience.

Websites we develop are carefully developed and designed piece-by-piece. Every component of every page on your website counts.

Ever Marketing believes in an open-source approach. We use open-source WordPress to build you a website that you can carry with you and develop further.

This framework is widely adopted and supported by a big community of advocates with a wide range of skills around the world. It is adopted by government agencies and big brands alike.

Most importantly: It’s easier for you to find qualified help for a fair price. We believe it’s a good choice for you to grow with.

Learn about WordPress

No. We only develop and design using WordPress as a content management system.

However, it’s not uncommon for our customers to be stuck with a CMS that doesn’t suit their needs. If this applies to you, we do offer website consulting and redevelopment services.

Unless an exception is made, we do not work on or host your website unless it’s running WordPress.

Yes! If you have a website built with open source WordPress, we are best suited to help. Though we are not able to help with WordPress.com hosted blogs.

If you don’t know what CMS is running your website, or you know it’s not WordPress and you could use some guidance, we can still help. Consider reaching out to us anyway.

We prefer our clients be capable of making simple and quick changes to update their website. Theme builders have simplified the ease of management and scale for our clients and their projects.

We support WP-built websites that use a theme builders plugins and themes in place of traditional hard-coded themes. The theme we build with is project-dependent and up to the client to decide.

We are well-versed in using Elementor, Divi, Beaver Builder, Oxygen, and similar theme frameworks within the WordPress system. We are happy to perform and share an analysis of your current website.

No. We do not develop or maintain WordPress plugins or themes as a service.

However, it isn’t uncommon for WordPress websites to use a plugin to home custom hard-coded functionalities for your website theme. In this case, we are likely able to help you develop and maintain your plugin to further your theme development.

Yes – and no. We strive to build and design websites that include well-optimized on-page SEO practices.

This includes but isn’t limited to configuring a SEO plugin to handle meta titles and descriptions, setting optimal slugs, and natural internal linking to other pages on your site.

SEO is a broad concept consististing of many opportunities for improved search engine optimization. This could include routine blog posting, a focus on content quality, and backlinking to and from your website.

We care for your website health and baseline on-page SEO regardless of budget. We offer copy writing for SEO purposes as an add-on service. However, we do not currently offer extended SEO services as a service.

At this time, we do not offer E-commerce website builds.

We do not currently support E-commerce websites on our WordPress hosting maintenance retainers. However, we might be able to support you and your WooCommerce or Easy Digital Downloads website. We recommend you inquire with us anyways.

Yes! We offer Google property setups as an add-on service with any project. This includes Google Analytics, Business Profile, and G Workspace.

By default, we do not opt-in to placing Google Analytics on your website. However, We will install or migrate any existing pixel scripts you carry for marketing purposes.

Consulting

You’re not just consulting with a person selling websites. You’re consulting with the expert in their field, and the same skilled professional performing the design and development work to get you to launch day.

Our consulting offers valuable time between your company and your marketing partner to plan and execute bigger your website projects – together or solo.

It’s a great resource for learning how to use your website, or relaying important marketing updates on a more regular basis to your website manager.

Meetings are virtual, usually. We use Google Meet as it is widely available to most people, and doesn’t require a seperate download or account. We also meet with Zoom. We are based in Coeur d’Alene and love to meet up locally in person.

Scheduled calls must be cancelled 24 hours in advance to recieve credit towards rescheduling the same call. If something prevented you from making the call, please let us know so we can consider the circumstances.

For existing clients, pre-payment it is not expected, but you can. Consulting is billed by the hour in 15-minute increments. New clients must pay in advance or first undergo a complimentary 15-minute consultation.

Doing Business

We accept online debit, credit, and ACH payments for all invoices. We also accept local checks.

You will recieve automated email communications for any outstanding or upcoming invoices to your billing email on file.

At this time, we do not accept payments through payment apps including Cash App, Venmo, and PayPal.

We require a half down deposit on all quoted projects.

The other half of the balance becomes due upon project completion and your approval of delivery.

Yes! Our billing platform offers a secure way of logging into your account to manage your Invoices and card on file. Please request the link from your representative at Ever.

However, due to the technical nature of our services, we do not allow the modification of any subscription through this portal. To cancel or update a subscription service with us, a request must be made.

Yes. We accept local checks for most invoices. Though, we do not accept checks for monthly term payments. Please inquire with us if you would like to pay your Invoice or future Invoices for a particular service by check.

We will refund accidental charges, duplicate charges, incorrectly charged amounts, and overpayments. We do not refund project deposits or service fees for services rendered. If you have any concerns, we encourage you to bring them to our attention by sending us your message.

Your credit card and/or ACH information is stored and processed solely by our payment processor, Stripe. They are a widely adopted processor used by major brands and apps.

Billing is limited to administration and not a single one of us can see your full credit card or account number.

Our access portal for you to manage your billing account is an extension of the Stripe platform and under their control – limiting your billing interaction to one secure platform.

For more information about Stripe, we recommend you check out their website for more information.

Learn about Stripe

Yes! Ever Marketing will do business with you even if you aren’t in our hometown of Coeur d’Alene, Idaho.

Most commonly, we provide website services in Spokane, Seattle, and communities as far as low down as Twin Falls, Idaho. You can check out our community page to view other areas we serve.

Charitable Initiative

We dedicate and donate 7% of website projects, consulting, and support tickets to locally-based Coeur d’Alene-Spokane region non-profit charities. (The kind doing the most good for their communities!)

Our company is also a participant in the Stripe Climate removal program. An additional 1% of payments made through our processor go to funding carbon removal projects and initiatives.

We donate our time to non-profits in need of website assistance and will continue to seek and hear out opportunity to give back to our community in other ways. If you know a way, consider sending us a message!

Contact Ever Marketing

Yes! We love to work with non-profits organizations doing good for their communities. Reach out to Ever today, and let’s have a conversation about your mission and website.

Yes, we will donate our donate our time and/or skills!

Donated time is subject to availablility and can’t be guaranteed. We want to hear from you, and keep you in consideration for a later date if now is not a good fit but later can be.

Please note: We do not donate time to non-profit political organizations.


Any Further Questions?

Ever Marketing works with growing businesses and organizations throughout the country. We are in the Inland Northwest, located in Coeur d’Alene, Idaho. Our focus is delivering top care and quality WordPress website development, maintenance, and consulting services.

If you have any further questions, we hope you consider reaching out. We will look forward to hearing from you! Thank you in advance for your consideration.

Below are a handful of ways in which we’ve been able to help our clients friends:

  • Speed Improvements
  • WordPress Support
  • Websites for Healthcare
  • Coeur d’Alene Mobile Friendly Websites
  • Theme Updates
  • Accessibility Improvements
  • Plumbing Company Websites
  • Coeur d’Alene SEO
  • Vector Logo Repair
  • Easy To Manage Website
  • Elementor Support
  • Coeur d’Alene Troubleshooting Bugs
  • Website Support
  • Website Care Plans
  • DNS Changes
  • Coeur d’Alene Digital Marketing
  • WordPress Care
  • Bing Search
  • Digital Marketer
  • Coeur d’Alene Web Design
Robert Nelson at Ever Marketing

Hey, I'm Robert!

I'm a WordPress website designer and developer living in Coeur d'Alene, Idaho.
I love to work with passionate people to help build user-friendly website experiences.

Meet Robert